Questions and answers about Our services

To thank you for your loyalty, we offer you a gift of your choice from the available loyalty rewards, based on the reward tier you are eligible for when placing your order.

Find out more on this page.

The Premium Pack gives you unlimited express delivery on your orders for €24.90 per year.

 

Discover all the benefits on this page.

 

You can invite friends and family to join Smoking.fr through our referral programme.

When each person you refer places their first order, you receive a €5 voucher.

To take part, go to the "My benefits" section of your customer account and click "Referral programme".

You can have your order delivered directly to the gift recipient. 

No invoice is included in the packages. 

You have the option to choose gift wrapping for your products. At step 2 "Delivery", check "Yes" to the question "Would you like gift wrapping?"



Then simply check the box "Wrap this item" for each product for which you want gift wrapping.