Smoking.fr, winner in the ranking of the best online retail sites

For the 3rd time, Capital magazine has teamed up with the research institute Statista to publish its ranking of the e-commerce sites offering an excellent shopping experience.

The ranking was drawn up from more than 10,000 active retail sites. Only 500 sites were selected. The study was carried out by the Statista institute and combined technical tests, usability tests and an online survey of a panel of 3,000 internet users.

A ranking based on specific criteria

This ranking is no accident: it rests on no fewer than 50 criteria. Among them:

• the usability of the site,
• technical performance,
• the security systems in place,
• the payment and delivery methods offered,
• the purchasing process and customer relations.

This is not the first time Smoking.fr has received a distinction. The e-commerce site adds another string to its bow and now carries the Capital label “Meilleurs sites de commerce en ligne 2020”. Since the smokers’ articles and gift shop Smoking.fr was created, customer satisfaction has always been the main priority. The whole Smoking.fr team is therefore grateful and delighted to be part of the ranking of the best e-commerce sites.

To meet its main goal of customer satisfaction as fully as possible, Smoking.fr also redesigned its site at the start of the year, in order to offer its customers a more usable e-commerce site and a better shopping experience.

A big THANK YOU once again for the trust you place in us day after day.